TrackOn Courier Tracking: Check Your Parcel Status Online
Enter your TrackOn AWB number below to check your parcel’s current status and location.
Enter your AWB number — it is 10 or 12 digits, with no letters.
AWB number copied. Paste it into the tracking box on the Trackon page that just opened.
Your number is copied to the clipboard and Trackon’s official tracking tool opens in a new tab. We do not store anything you type here.
Courier Tracking Hub is an independent information website. We are not affiliated with, endorsed by, or an agent of TrackOn Couriers Pvt. Ltd. All trademarks belong to their respective owners.
What Is TrackOn Courier?
TrackOn Couriers Pvt. Ltd. is an Indian courier company founded in 2001, headquartered in New Delhi. It carries both domestic and international parcels, and its own site puts the network at more than 19,000 pin codes across upwards of 5,000 cities, served through over 7,000 franchise outlets and 350 company-owned stores.
To track a parcel, enter the number you were given at booking into the box above and open Trackon’s own tool, where you can see the parcel’s current location and delivery information.
Source: Trackon’s own published network figures at trackon.in.
AWB Number or Reference Number — Which One Do You Have?
This is where most Trackon searches go wrong. Trackon’s own tracking tool has a toggle, and you have to pick the right side:
- AWB number — the Air Waybill number assigned to the shipment. Usually 10 or 12 digits, numbers only, no letters. This is what is printed on your booking receipt.
- Order / Reference number — used when the parcel was booked through an online seller rather than at a counter. If your number has letters in it, or came from a shopping site rather than Trackon, this is probably the one you have.
Entering an order number on the AWB side, or the other way round, returns nothing at all — which reads exactly like a lost parcel but is not one. If your first search fails, switch the toggle and try again before doing anything else.
How to Track a TrackOn Courier Parcel
- Find your AWB number. It is on the booking receipt, and is also sent to your mobile number or email once the parcel is booked.
- Enter it in the box above. Type it exactly as printed, with no spaces.
- Tap “Track parcel”. Your number is copied and Trackon’s official tracking tool opens in a new tab.
- Choose AWB or Order/Reference on their page. Pick the option that matches the number you have, paste it in, and submit.
- Read the latest scan. The entry at the top of the results is your parcel’s current status and location.
Tracking Status Details
| Status | What it means |
|---|---|
| Booked | Your parcel has been booked and registered, but has not left the origin branch yet. |
| Picked Up | The parcel has been collected from the sender and is now inside Trackon’s network. |
| In Transit | The parcel is moving between branches or hubs on its way to your city. It has not reached your area yet. |
| Arrived at Hub | The parcel has reached the hub that serves your area and is being sorted for local delivery. |
| Out for Delivery | A delivery executive has the parcel loaded and is on the way to your address — usually the same day. |
| Delivered | Your parcel has been successfully delivered. |
| Held at Branch | Delivery could not be completed, so the parcel is being kept at your local branch. Visit with an ID proof to collect it, or call the branch for another attempt. |
Tracking Not Updated Yet?
After booking, the first update can take a few hours, and on longer routes a gap of 24 to 72 hours between scans is normal. A quiet stretch does not mean the parcel is lost.
Before you worry, run through this: check the number character by character against the receipt; make sure you are on the right side of the AWB / Order-Reference toggle; and check whether the parcel was booked more than 75 days ago, since status drops off the tracker after that. If none of those explain it and there has been no movement for several days, contact Trackon customer support with your AWB number and booking date.
Important Safety Notice
Courier Tracking Hub is an independent tracking guide. For any query about your parcel or a payment, contact the courier company directly.
Frequently Asked Questions
What is a TrackOn Courier tracking number?
When can I see the first tracking update?
My number is correct but nothing shows. Is the parcel lost?
Can I track a TrackOn parcel without the AWB number?
What does “Held at Branch” mean?
Is this the official TrackOn website?
Published · Last updated · Checked against publicly available TrackOn Courier service information.
6 thoughts on “”