Privacy Policy
Last updated:
Courier Tracking Hub (“we”, “us”, “our”) operates couriertrackinghub.in (the “Site”), an independent directory of courier and shipment tracking guides. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect limited information automatically when you visit the Site:
- Usage data: pages viewed, time on site, referring URLs, browser type, device type, and approximate location derived from your IP address, collected through analytics tools.
- Cookies and similar technologies: small files stored on your device to remember preferences, measure site performance, and serve advertising.
- Tracking numbers you enter: when you use a tracking box on this Site, the number you type stays in your browser. Depending on the page, it is either copied to your clipboard so you can paste it on the courier’s own site, or passed to the destination tracking page in the web address when you submit. In neither case is the number sent to us, stored by us, or logged by us.
We do not require account registration and do not knowingly collect sensitive personal information such as bank account numbers, card details, passwords, or government ID numbers. Please do not send such details to us.
2. How We Use Information
- To operate, maintain, and improve the Site and its content.
- To understand which guides are useful, using aggregated, anonymised analytics.
- To display advertising, as described below.
- To respond to you if you contact us by email.
3. Cookies and Advertising (Google AdSense)
This Site may display advertisements served by Google AdSense and other third-party advertising networks. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this Site and to other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this Site and other sites on the internet.
- You can opt out of personalised advertising by visiting Google My Ad Center.
- You can opt out of some third-party vendor cookies at the Digital Advertising Alliance opt-out page.
- Most browsers let you refuse or delete cookies in their settings. Doing so may affect how parts of the Site function.
4. Third-Party Tracking Tools and Links
This Site links to third-party courier, port, bank, and logistics websites so you can check live status directly from the source. In a small number of cases where a courier does not offer public tracking on its own website, we link instead to an independent multi-carrier tracking service and say so clearly on that page.
Once you leave this Site, you are subject to the privacy policy and terms of whichever site you land on. We do not control those sites and are not responsible for their practices or content. Please review their policies separately.
5. Analytics
We may use third-party analytics services, such as Google Analytics, to understand how visitors use the Site. These services may use cookies and similar technologies to collect and analyse information about Site usage. The data is used in aggregate and is not used to identify you personally.
6. Hosting
This Site runs on WordPress and is hosted by a third-party hosting provider. Standard server logs kept by the host, which may include IP addresses and request details, are retained according to that provider’s own policies.
7. Data Retention and Security
We retain analytics data only as long as needed for the purposes described above. We take reasonable technical measures to protect the Site, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
This Site is a general-audience information site and is not directed at children. In line with India’s Digital Personal Data Protection Act, 2023, we do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us with personal data, contact us and we will delete it.
9. Your Rights
Depending on where you live, you may have the right to access, correct, or delete personal data we hold about you, to withdraw consent, and to object to certain processing. To exercise any of these rights, write to us using the details below and we will respond within a reasonable period.
10. Grievance Officer
If you have a complaint about how your data has been handled on this Site, you can raise it with our grievance contact:
- Email: contact@couriertrackinghub.in
- Subject line: please write “Data grievance” so it is not missed.
- Response: we aim to acknowledge within 2 to 3 working days.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes are posted means you accept the revised policy.
12. Contact Us
Questions about this Privacy Policy can go to our Contact Us page or directly to contact@couriertrackinghub.in.