Updated for 2026

DTDC Courier Tracking: Check Your Shipment Status Live

Enter your DTDC courier tracking number in the box below to view the live location of your parcel.

Live Consignment Tracking
Where was it sent?

Number copied. Paste it into the tracking box on the DTDC page that just opened.

Your number is copied to the clipboard and the matching official DTDC site opens in a new tab. We do not store anything you type here.

Example: the five stages a DTDC parcel passes through

  1. Booked
  2. Picked Up
  3. In Transit
  4. Out for Delivery
  5. Delivered

Courier Tracking Hub is an independent information website. We are not affiliated with, endorsed by, or an agent of DTDC Express Limited. All trademarks belong to their respective owners.

What Is DTDC Tracking?

DTDC (Desk to Desk Courier & Cargo) is one of India’s largest domestic courier and logistics networks, headquartered in Bengaluru and founded in 1990 by Subhasish Chakraborty. It was the first Indian courier company to build its network on a franchise model. Once you book your parcel, you are given a tracking number, which you can use to check your shipment status and delivery updates online.

Your tracking number usually begins with one or two capital letters followed by 7 to 9 digits — for example Z06066552. On a paper consignment note it is printed under the barcode as CN No. DTDC uses “AWB”, “consignment number” and “order number” to mean the same thing.

dtdc.in or dtdc.com — Which One Should You Use?

This trips up more people than any other DTDC tracking problem. DTDC runs two separate systems:

  • dtdc.in — for parcels sent and delivered within India.
  • dtdc.com/track — for international shipments.

If you enter a domestic Indian consignment number on the international portal, it can come back with no result even though your number is perfectly correct. Before you conclude that something is wrong with your parcel, check that you are on the right site. The selector in the tracking box above sends you to the correct one.

How to Track a DTDC Consignment, Step by Step

  1. Find your tracking number. When you book your parcel you are given a tracking number on the booking receipt, printed under the barcode as CN No. It is also sent to you by SMS or email.
  2. Enter it in the box above. Type the number exactly as printed, with no extra spaces.
  3. Choose domestic or international. Pick the option that matches where the parcel was sent.
  4. Tap “Track parcel”. Your number is copied and the correct official DTDC site opens in a new tab. Paste it into their tracking box.
  5. Read the latest scan. The most recent entry in the results shows your parcel’s current status and location.
Tip If you have more than one DTDC parcel, each has its own consignment number — check them one at a time. Do not include extra spaces or mistype a character; a single wrong digit will return no result.

How to Track DTDC Parcels Using SMS and the App

  • SMS tracking: Send TRACK <space> your consignment number to 9230092300 to get a status update by text. For example, TRACK Z20979409.
  • Check if DTDC delivers to a PIN code: Send PIN <space> pin code to the same number, for example PIN 110005. Useful before you book, not after.
  • DTDC mobile app: Available for Android and iOS, letting you save and track multiple shipments from one place.
  • Customer support: DTDC’s support team can be reached through the “Contact Us” section on their official site and app.

DTDC Status Meanings

What each DTDC tracking status means
StatusWhat it means
Booked / Softdata UploadYour shipment details have been registered in the system; the parcel may not have been physically picked up yet.
Picked Up / AcceptedThe parcel has been collected from the sender and is now in DTDC’s network.
In TransitThe parcel is moving between DTDC hubs on its way to the destination city.
At DestinationThe parcel has arrived at the branch responsible for delivering to your address.
Out for DeliveryA delivery executive has it loaded for final drop-off — it typically arrives the same day.
DeliveredThe parcel has reached the recipient, with a delivery timestamp recorded.
Set RTOThe parcel is being Returned To Origin, usually after a failed delivery attempt or an address issue.

DTDC at a Glance

1990
Year DTDC was founded, in Bengaluru
11,400+
PIN codes served across India
12,000+
Franchisee channel partners nationwide
220+
International destinations reachable

Source: DTDC’s own published network figures at dtdc.in.

Tracking Status Not Updating? Here’s What to Do

  • Check the number character by character. A single wrong letter or digit means no DTDC tracking result will show.
  • Check you are on the right site — dtdc.in for domestic parcels, dtdc.com for international. This alone explains a lot of “no result found” cases.
  • It takes a few hours after booking for the first scan to appear.
  • Long-distance legs between hubs can pass without a scan for several hours. A quiet window is not unusual.
  • If you still see no update 24 to 48 hours after booking, contact DTDC customer support through their official website.

Safety Notice

Important Always check the web address before entering anything — DTDC’s official sites are dtdc.in and dtdc.com. Be cautious if anyone asks you for an OTP, a UPI payment, bank details, or other personal information to release your parcel. No courier company asks for your bank details or OTP over the phone.

Courier Tracking Hub is an independent tracking resource and is not affiliated with, endorsed by, or an official representative of DTDC Express Limited. For billing, claims, or delivery disputes, always confirm details through DTDC’s own official channels.

Frequently Asked Questions

What is a DTDC tracking number?
A DTDC tracking number usually starts with one or two capital letters followed by 7 to 9 digits, for example Z06066552. On your consignment note it is printed under the barcode as “CN No.” You can also find it in your booking SMS or email.
Should I use dtdc.in or dtdc.com to track?
Use dtdc.in for parcels sent within India, and dtdc.com/track for international shipments. They are separate systems, so a domestic Indian number entered on the international portal may return no result even though the number is correct.
Can I track a DTDC shipment without the tracking number?
To track a DTDC parcel you need the tracking number, which is on your booking receipt or in your SMS or email. Some bookings can also be looked up with a reference number instead, and DTDC customer care can trace a consignment if you give them your booking details.
How long does DTDC take to update tracking after booking?
The first scan, shown as “Softdata Upload” or “Booked”, usually appears within a few hours of booking. After that, updates post as the parcel passes each hub or branch.
What does “Set RTO” mean?
“Set RTO” means your parcel is being returned to the place it was sent from. This usually happens when the address is incorrect or incomplete, the recipient was unavailable, or the parcel was refused.
Is Courier Tracking Hub the official DTDC website?
No. Courier Tracking Hub is an independent guide. The tracking box on this page sends you to DTDC’s official website so your results come directly from their system.

Sonali Bambale

Logistics Content Editor, Courier Tracking Hub

Sonali has covered Indian domestic courier and logistics networks for over 6 years, writing tracking and delivery guides that are checked against carriers’ own published processes before publishing.

Published · Last updated · Network figures checked against DTDC’s own published information.

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